Aalto IT Help


31.1.2019 - Aalto password’s length and validity will change starting from 4 February 2019

Aalto University’s password policy will change. The University’s new password practices will match better modern recommendations. Password’s validity will lengthen to two years (730 days) and at the same time the minimum length will grow to 12 characters. The change will take effect when a user will change his/her password next time. The length, validity and other requirements of the Aalto password will be described accurately in the password guideline, which will be published later. Contacts servicedesk@aalto.fi

30.1.2019 - Renewal of the Aalto University identity management system

The Aalto University identity management (IdM) system is being renewed. The first phase of the new system will be taken into use probably in early February.   In this phase, the current identity management system will be replaced and the user account creation and password reset processes will change. 

9.1.2019 - Outlook has more meeting rooms available for booking

We have added more meeting rooms into Outlook this week. This enables easy room booking when sending a meeting request. There are also instructional videos available at https://it.aalto.fi/instructions/booking-meeting-rooms-aalto-outlook-and-webmail. As all rooms are available for booking, please ensure that you have access to the area where the room is, as well as you know where to room is located to avoid any misunderstandings.

21.11.2018 - Chat channel on Aalto IT Help (it.aalto.fi)

The chat channel pilot on it.aalto.fi instruction site has ended and chat is now a permanent channel for Aalto IT Service Desk. Chat is available from Mondays to Fridays at 9.00 – 15.00.   For more information: servidedesk@aalto.fi

26.10.2018 - Update 7.1. - New HSL travel card doesn´t work yet in all Aalto student hubs - Keep your old card

The new HSL travel card works in Väre. Update 2.11. - New HSL travel card doesn´t work yet in Aalto student hubs - Keep your old card The new HSL travel card does not work yet to access the student hubs in Aalto University campuses.   It might take several weeks to ensure it is working properly. We will inform when this is done.   If you get the new card, do not register it on https://idcard.aalto.fi

1.10.2018 - VDI opened for public testing

Aalto IT has published virtual desktop infrastructure (VDI). Test it out.  Instructions https://it.aalto.fi/instructions/aalto-university-virtual-desktop-infrastructure-vdiaaltofi    Questions and feedback to servicedesk@aalto.fi

16.8.2018 - Aalto University Office 365 services boosts individual and teams productivity in work and study

Aalto University’s Office 365 services (like OneDrive, Teams, Office programs Word, Excel, PowerPoint, etc.) are available for all Aalto users. Office 365 is accessible any time, any device whether one is working from home or office. Familiar office tools combined with secure cloud service gives capabilities for individual or teamwork. Office 365 services can be accessed with an Aalto account.