Aalto IT Help


1.10.2018 - VDI opened for public testing

Aalto IT has published virtual desktop infrastructure (VDI). Test it out.  Instructions https://it.aalto.fi/instructions/aalto-university-virtual-desktop-infrastructure-vdiaaltofi    Questions and feedback to servicedesk@aalto.fi

5.9.2018 - New Aalto theme on Aalto Wiki

Now you have the possibility to use a new theme on Aalto Wiki called “Aalto Academic Project and Event theme workspaces”. You can find the theme by logging in to wiki.aalto.fi -> Spaces -> Create space -> Aalto Generic Group Theme Workspace. More instructions are found on Aalto IT Help: https://it.aalto.fi/instructions/aaltowiki-new-theme-aalto-generic-group-theme-instructions

16.8.2018 - Aalto University Office 365 services boosts individual and teams productivity in work and study

Aalto University’s Office 365 services (like OneDrive, Teams, Office programs Word, Excel, PowerPoint, etc.) are available for all Aalto users. Office 365 is accessible any time, any device whether one is working from home or office. Familiar office tools combined with secure cloud service gives capabilities for individual or teamwork. Office 365 services can be accessed with an Aalto account.

13.6.2018 - Chat channel on Aalto IT Help (it.aalto.fi)

New chat channel pilot will start on it.aalto.fi instruction site on 13June 2018. Chat will be available for end users at 9-15, from Mondays to Fridays. The aim of this pilot is to find new ways to help our end users to find solutions for their IT problems. Compared to traditional e-mails or phone calls, chat is more flexible and interactive. With the help of the feedback we will receive from the POC, we will be able to develop service and find out, would chat be a permanent channel for Aalto IT Service Desk in the future. For more information: servidedesk@aalto.fi