Aalto IT Help

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IT Service Desk

IT End User Support is a contact point to the users of the Aalto University IT who are in need of help and information. There are local service desks in every campus. You can ask for help by email, telephone or visiting the service desk during opening hours.

servicedesk@aalto.fi

+358 50 513 2000

Create a ticket in http://servicedesk.aalto.fi

Give feedback to IT Services

Opening hours of the phone service

The number for IT Services is: +358 50 513 2000

  • Mon - Thur 8:00 - 17
  • Fri 8:00 - 15:45
  • in June and in August: Mon - Fri 8:00 – 15:45
  • in July: Mon - Fri 9:00 – 15:00

Opening hours of the service desks

Otaniemi

IT Service Desk Kandi (Kandi building)

Visiting address: Otakaari 1M, room U133a

Summer opening hours  25 June - 31 July: Mon - Fri 9-11 and 13-15

Opening hours: Mon - Fri 8:30 - 15:45

Attention! IT Service Desk is closed every Friday during 13-14 due to a weekly meeting.

IT Service Desk Maari (TUAS building)

Visiting address: Maarintie 8, room 1163

Summer opening hours 25 June-13 July: Mon - Thur  9-11 ja 13-15, Friday 13-15 Closed 16.7.-17.8.2018.

Opening hours:

  • Mon - Thur 8:30 - 11:00 and 12:00 - 15:00
  • Fri 8:30 - 9:30 and 12:00 - 15:00

IT Service Desk Väre (Väre building)

Visiting address: Otaniementie 14, room R101

Opening hours: Mon - Fri 12:00 -15:00

Töölö

Visiting address: Runeberginkatu 14-16, room A-0.08, Helsinki

Opening hours: Mon - Fri 8:00 – 15:45 

Opening hours in July: Mon - Fri 9-11 and 13-15

Attention! IT Service Desk is closed every Thursday during 10-11 due to a weekly meeting.

IT Service Desks in Otaniemi

IT Service Desks in Otaniemi