Aalto IT Help

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IT Service Desk

IT End User Support is a contact point to the users of the Aalto University IT who are in need of help and information. There are local service desks in every campus. You can ask for help by email, telephone or visiting the service desk during opening hours.

servicedesk@aalto.fi

+358 50 513 2000

Create a ticket in http://servicedesk.aalto.fi

Give feedback to IT Services

Opening hours in summer

In June

  • Normal service desk opening hours, phone service 8:00-15:45
  • Friday 21.6. all closed

In July

  • Phone service 9:00-15:00

  • Kandi and Väre service desks open 9:00-11:00 and 13:00-15:00

  • TUAS closed

In August

  • Phone service 8:00-15:45
  • 1.-9.8. Kandi and Väre service desks open 9:00-11:00 and 13:00-15:00
  • From 12.8. Kandi and Väre service desks open normally
  • TUAS closed until 9.8.

Opening hours of the phone service

The number for IT Services is: +358 50 513 2000

  • Mon - Thur 8:00 - 17
  • Fri 8:00 - 15:45
  • in June and in August: Mon - Fri 8:00 – 15:45
  • in July: Mon - Fri 9:00 – 15:00

Opening hours of the service desks

Otaniemi

IT Service Desk Kandi (Undergraduate Centre)

Visiting address: Otakaari 1M, room U133a

Opening hours: Mon - Fri 8:30 - 15:45

Attention! IT Service Desk is closed every Thursday during 10-11 due to a weekly meeting.

IT Service Desk Maari (TUAS building)

Visiting address: Maarintie 8, room 1163

Opening hours: Mon - Fri 12:00 - 15:00

IT Service Desk Väre (Väre building)

Visiting address: Otaniementie 14, room R101

Opening hours: Mon - Fri 8:00 -15:45

IT Service Desks in Otaniemi

IT Service Desks in Otaniemi